Terms Of Use - Walker Advertising

Walker Advertising® Terms of Use

Last Updated: March 17, 2026

IMPORTANT NOTICE: THESE TERMS OF USE ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION AND JURY TRIAL RIGHTS, INCLUDING PRIVACY-RELATED CLAIMS ARISING FROM YOUR ACCESS TO OR USE OF THIS SITE AS DETAILED IN THE “DISPUTE RESOLUTION; CLASS ACTION AND JURY TRIAL WAIVER” SECTION BELOW.

1. Introduction

Please review this page carefully. These Terms of Use (“Terms”) constitute a legal contract between you and Walker Advertising, LLC or one of our affiliates (collectively known as “Walker Advertising,” “Company,” “we,” “us” or “our”). The Terms govern your access to and use of the following websites, as well as their subdomains or portals (collectively known as the “Websites” or “Sites”), and lead generation services, call routing services, intake services, marketing services, and interactive features, or other services controlled by us that post a link to these Terms (collectively, the “Services”):

By using the Sites or Services, you agree to these Terms. These Terms form a contract between you and us, and if you are using the Sites or Services on behalf of a company, organization or another individual, such company, organization or other individual will also be considered a party to these Terms.

All references to “you” or “your” in these Terms mean the person that registers for, accesses, or uses the Site or the Services. Our Services are not intended for those under the age of 18 – if you access our Services, you represent and warrant that you are at least 18 years of age.

Additionally, these Terms may refer to access of our Services by “Consumers,” which refers to any individual who submits information through the Site, interacts with our intake personnel, chatbot, forms, or call routing system for the purpose of seeking legal representation, or by “Attorney Clients,” which refers to any law firm, attorney, or legal entity that purchases, receives, or accepts leads or call transfers from us.

2. Changes to these Terms

From time to time, we may decide to modify, add, or delete portions of these Terms and will post those changes here with an updated date at the top. If we do so, your continued use of the Sites or Services after any such changes have been made means you agree to such changes. The amended Terms will automatically be effective when posted on this Site. In addition, we reserve the right to change and improve the features and functionality of the Services at any time, which includes adding, modifying or removing features and functionality of the Services, or updating how our Services are provided. We further reserve the right to suspend or terminate the Services for any reason or at any time.

3. Privacy Policy

Our Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms. By using the Sites or Services, you indicate that you understand and consent to the collection, use, and disclosure of your information as described in our Privacy Policy. Our Privacy Policy may provide additional options to opt out of the sharing of this information depending on the jurisdiction in which you reside.

4. Additional Terms and Conditions

In connection with your use of the Sites or Services, you may occasionally be asked to consent to policies or terms and conditions in addition to these Terms. For instance, our Consumers may agree to additional terms or conditions (such as the recording of calls) when they call to speak to one of our agents. Similarly, our Attorney Clients may be required to agree to certain other Terms and Conditions relating to the Services we provide to them. Please ensure that you read and understand any supplemental policies and terms carefully before making any use of such portions of the Sites or Services. Any supplemental terms will not vary or replace these Terms regarding any use of our Sites or Services unless otherwise expressly stated. To the extent that additional rules and guidelines affect your use of our Services, those rules and guidelines are incorporated by reference into these Terms.

5. Consent to Electronic Communications

By using the Sites or Services, you agree that we may communicate with you electronically regarding your use of the Sites or Services and that any notices, agreements, disclosures or other communications that Company sends to you electronically will satisfy any legal communication requirements including any requirement that the communications be in writing. To withdraw your consent from receiving electronic notices, please notify us at [email protected].

6. No Legal Services; No Attorney-Client Relationship with Company

This company is a marketing and lead generation company and does not provide legal advice or legal representation. No attorney-client relationship is formed between us and any Consumer by use of the Site, chatbot, intake system, or telephone communications. Any attorney-client relationship arises solely between a Consumer and an Attorney Client law firm pursuant to a separate engagement agreement.

7. Third Party Websites

The Sites may contain links to third party websites that take you outside of the Company Sites and the Services (“Linked Sites”). We do not control, endorse, sponsor, recommend or otherwise accept responsibility for the content of such Linked Sites, nor do we make any warranties or representations, express or implied, regarding the content (or the accuracy, currency, or completeness of such content) on any Linked Sites. When you follow a link to another website, that website will be governed by different terms of use and a different privacy policy. You should be sure that you read and agree to those policies.

Your correspondence or business dealings with, or participation in promotions of, advertisers or third parties found on or throughout the Sites, including without limitation with respect to the payment and delivery of related products or services and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third parties and are not binding on us. You agree that we are not responsible or liable for any actions, losses, damages, liabilities, claims, judgments, costs or expenses of any nature or kind incurred as the result of any such dealings or as the result of the presence of such third parties on the Sites, and you agree to indemnify us from and against any claims incurred as the result of any such dealings.

8. Artificial Intelligence and Automated Tools

We may use automated technologies, including artificial intelligence systems, machine learning models, automated intake tools, chatbot systems, speech analytics, and related automated technologies (“AI Systems”) in connection with the Services we provide, including for intake processing, call analysis, fraud detection, quality assurance, and service optimization. To the extent required by applicable law, Company provides notice of such automated processing and honors applicable rights regarding automated decision-making and profiling.

Express Consent to Recording and Monitoring of Calls (for Consumers)

By accessing, submitting information through, or otherwise using the Site, chatbot, intake forms, email, or telephone numbers associated with the Site and our Services, you expressly consent to and authorize the recording, monitoring, storage, and automated processing of your communications as described below:

Your communications may be recorded, intercepted, monitored, reviewed, stored, transcribed, summarized, analyzed, or otherwise processed before, during or after the transfer of a call to an Attorney (“Recorded Communications”);

Such recording and monitoring may occur in jurisdictions requiring one-party or all-party consent, and you provide any consent required under applicable law, including without limitation California Penal Code § 632 and similar statutes in other jurisdictions;

Recorded Communications may be processed using automated systems, artificial intelligence technologies, machine learning models, speech analytics tools, natural language processing systems, transcription services, and other AI Systems; and

The Recorded Communications and processing by AI Systems may assist with intake screening, call routing, lead qualification, fraud detection, compliance monitoring, analytics, training, quality assurance, dispute resolution, service improvement and other legitimate business purposes.

We request that you do not provide privileged or confidential information to us when you are seeking to be connected to one of our Attorney Clients; however, we provide our Services as a service provider or agent of the Attorney Clients we serve. We will use Recorded Communications only for the purposes stated above, and retain them only for as long as necessary to perform the Services. We may use de-identified or aggregated information derived from recorded calls for analytics and other internal purposes, provided such information cannot be used to re-identify any individual or reveal confidential or privileged information.

IF YOU DO NOT CONSENT TO RECORDING AND AUTOMATED PROCESSING OF YOUR COMMUNICATIONS WITH US, PLEASE DO NOT USE THE SITE OR THE SERVICES.

Express Consent to Recording and Monitoring of Calls (for Attorney Clients)

By purchasing, receiving, accepting, or participating in the lead generation, call transfers, intake services, or related Services that we provide, our Attorney Clients expressly acknowledge and agree that:

We may record, track, or otherwise monitor telephone calls and other communications, as set forth above, with Consumers that have been facilitated through our Services. When we do so, we are acting as your agent and service provider. We may record, intercept, monitor, review, store, transcribe, summarize, analyze, or otherwise process your communications before, during or after the transfer of calls to you in connection with the Services (“Recorded Communications”). This includes, without limitation, calls between Consumers and our personnel, calls transferred to you, and any follow-up communications related to leads generated through the Services. You consent to such recording in accordance with all applicable laws governing call or conversation recording, whether one-party or all-party consent (including California Penal Code § 632 and equivalent statutes in other jurisdictions).

Any disclosure of communications to Walker Advertising shall not constitute a waiver of the attorney-client privilege, work-product doctrine, or any duty of confidentiality. Walker Advertising will maintain commercially reasonable safeguards to protect the confidentiality of Recorded Communications. We will use Recorded Communications only for the purposes stated above, and retain them only for as long as necessary to perform the Services. We may use de-identified or aggregated information derived from recorded calls for analytics and other internal purposes, provided such information cannot be used to re-identify any individual or reveal confidential or privileged information.

Attorney Clients are solely responsible for notifying and obtaining any necessary or additional consents to recording from their employees, agents, contractors, and representatives who may participate in initial screening or transfers of Customer calls from Company.

Your consent to these Recorded Communications is a material condition precedent to using our lead-generation and other Services and your continued participation in our Services or acceptance of any lead or transferred call under any agreement with us constitutes your agreement to these conditions;

Recorded Communications may be processed using automated systems, artificial intelligence technologies, machine learning models, speech analytics tools, natural language processing systems, transcription services, and other AI Systems; and

The Recorded Communications and processing by AI Systems may assist with intake screening, call routing, lead qualification, fraud detection, compliance monitoring, analytics, training, quality assurance, dispute resolution, service improvement and other legitimate business purposes.

Although any disclosure of communications from the Consumer or Attorney Client to us during an intake call is not intended to be a waiver of attorney-client privilege or attorney work-product privileges, we request that you do not provide or solicit privileged or confidential information to or from potential clients during the initial communication from us connecting the Consumer to you as our Client. You may continue discussion with the Consumer in the context of an Attorney-Client relationship once an engagement agreement has been executed between the parties. We will use Recorded Communications only for the purposes stated above, and retain them only for as long as necessary to perform the Services.

Purpose Limitation; AI Training Restrictions

While the use of artificial intelligence and AI Systems is constantly evolving, we do not currently use Recorded Communications to train publicly available or third-party generative AI models. Our use of these systems is supervised by human staff. Recorded Communications are used for the following purposes: intake screening, call routing, lead qualification, fraud detection, compliance monitoring, analytics, training, quality assurance, dispute resolution, service improvement and other legitimate business purposes.

9. Prohibited Conduct

You may not access or use, or attempt to access or use, the Sites or Services to take any action that could harm us or any third party, interfere with the operation of the Sites or Services, or in a manner that violates any law(s). For example, and without limitation, you may not:

Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity or the origin of any information you provide;

Engage in unauthorized spidering, scraping or harvesting of content or personal information, or use any other unauthorized automated means to compile information;

Obtain or attempt to gain unauthorized access to other computer systems, materials, information or any services available on or through the Sites or Services;

Collect or store personal data about other users of the Sites or Services or solicit personal information from any individual without proper rights or the consent of the individual;

Use any device, software or routine to interfere or attempt to interfere with the proper working of the Sites or Services or any activity conducted on the Sites or Services or attempt to probe, scan, test the vulnerability of, or breach the security of any system or network;

Circumvent, reverse engineer, decipher, decompile, disassemble, decrypt or otherwise alter or interfere with (or attempt, encourage or support anyone else’s attempt to engage in such activities) any of the software comprising or in any way making up a part of the Sites. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited;

Take any action that imposes an unreasonable or disproportionately large load on our network or infrastructure;

Upload or otherwise transmit any communication, software or material that contains a virus or is otherwise harmful to Company’s or its users’ computers or systems;

Send or cause to be sent any communication (including email) to other users without their consent (e.g., “mailbombs” or “spamming”);

Violate, or encourage any conduct that would violate, any applicable law or regulation;

Engage in fraud or misuse of the Services;

Cause damage, embarrassment or adverse publicity to Company; or

Engage in any other conduct that restricts or inhibits any person from using or enjoying the Sites or Services or that, in our sole judgment, exposes us or any of our users, affiliates or any other third party to any liability, damages or detriment of any type.

Violating the security of the Sites or Services is prohibited and may result in criminal and civil liability. We may investigate incidents involving such violations and may involve, and will cooperate with, law enforcement if a criminal violation is suspected. We may suspend or terminate your access to the Sites or Services for any or no reason at any time without notice.

10. Account Creation and Additional Terms and Conditions for Attorney Clients

To access and use portions of the Site or Services, we may require Attorney Clients to register for an account (“Account”). You agree to provide accurate, current, and complete information during the registration process, and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer or device, and you agree to accept responsibility for all activities that occur under your registration, username, password, and/or Account. We therefore urge you not to share your Account credentials with anyone, and you agree to notify us immediately of any unauthorized access to or use of your Account. By creating an Account, you represent that you are using your account for a lawful purpose – you may not use your Account or the Site or Services for the purpose of committing or furthering fraudulent acts or for committing any acts that would give rise to both or either civil and criminal liability. All materials uploaded are subject to applicable federal, state, and international laws.

We may, in our sole discretion, terminate your password, account (or any part thereof) or use of the Site if you violate any of the terms of this Agreement, or for any reason or no reason. We will not be liable to you or any third party for any termination of your access to the Site for cause. If your status as a user of this Site is terminated, you will (i) stop using the Site and any information obtained from the Site, and (ii) destroy all copies of your account information, password and any information obtained from this Site.

General Joint Advertising Agreement Terms for All Attorney Clients

Walker Advertising is an advertising agency which has the right to advertise legal services using trademarks including, but not limited to, 1-800-The-Law-2^®, Find Legal^®, and Los Defensores^®, and any other trademarks, service marks, trade names, logos, or intellectual property owned, licensed, or controlled by Walker Advertising or its affiliated entities, including but not limited to Walker Advertising Holdings, LLC, Legal Rights Defenders, LLC, and Los Defensores, LLC (together called the “Service Marks”), to service English and Spanish speaking communities.

We offer various panels, geographic locations, lead commitments and costs per lead for our Attorney Clients. The specific terms of your Lead Generation agreement with us will be outlined on the invoice that you receive once you have agreed to partner with us. Advertising Services provided by Walker Advertising can include, but are not limited to, the following:

Commercial production;

Distribution of commercials via internet, broadcast or cable television, and radio;

Print advertisement production;

Placement of print advertising in media outlets selected by Walker Advertising;

Media inquiry responses in connection to advertising produced by Walker Advertising;

Television and Connected TV (CTV) advertising;

Radio advertising;

Meta platforms (Facebook and Instagram) advertising and organic content;

YouTube advertising;

TikTok advertising;

Search engine optimization and organic search presence on Google and Bing; and/or

Any other advertising on platforms or through technology not identified above that exist now or may come into existence.

By entering into a Joint Advertising Agreement with us, Attorney is agreeing to jointly advertise with other attorneys under the Service Marks using the advertising services of Walker Advertising and its affiliate advertising firms to produce and place commercials, online advertising, events, print, and outdoor advertising and handle media inquiries in response to the advertising of this Joint Advertising Agreement.

The “Commitment Period” means the twelve (12) consecutive months commencing on the invoice payment date. “Lead Commitment” means the total number of leads that Walker Advertising has agreed to deliver during the Commitment Period, at a monthly target of leads.

During the term of the Joint Advertising Agreement (which shall continue from acceptance until the delivery of any leads covered by the Joint Advertising Agreement), Walker Advertising agrees to provide marketing, research and/or advertising and promotional services in accordance with this Agreement. All advertising materials produced for use under this Agreement and all aspects thereof will be and remain the sole and exclusive property of Walker Advertising. No compensation shall be paid to Attorney for the use of Attorney’s name in advertising. Attorney acknowledges that Walker Advertising is an advertising and promotion service only and it does not make any representation, guarantee, or warranty of a particular number of leads. Any information based on past averages or past results of past advertising by Walker Advertising are presented for the purposes of illustration only. Attorney understands and agrees that Walker Advertising makes no warranty against claims, complaints, or objections to the contents or format of the advertising or the consequences thereof, whether by leads generated, or by the regulatory authorities and State Bars of the various states where advertisements are placed. In the event that Attorney receives a call from Walker Advertising where a third party has requested Attorney to contact another consumer, Attorney acknowledges and agrees that it is Attorney’s sole responsibility to ensure compliance with all applicable Rules of Professional Conduct and any other applicable laws when contacting the Consumer, including but not limited to obtaining proper consent, maintaining confidentiality, avoiding conflicts of interest, and adhering to all solicitation, barratry, and any other rules and/or statutes in the applicable jurisdiction.

Consent to Text Messages. By entering into this Agreement, Attorney consents to receive text messages from Walker Advertising, including from Sales Support and Business Development Executives. Message and data rates may apply. To opt out of text messages, Attorney may contact [email protected].

Delivery and True-Up. Walker Advertising will use commercially reasonable efforts to deliver the Lead Commitment each calendar month. Any monthly shortfall shall be carried forward and made up in subsequent months until the total Lead Commitment has been delivered. If Walker Advertising does not fulfill the Lead Commitment within the Commitment Period, Walker Advertising will extend delivery as necessary to complete the full Lead Commitment. If Available Lead Volume declines by more than fifty percent (50%) at any time during the Commitment Period, Walker Advertising reserves the right to amend the Lead Commitment. These Lead Commitment provisions, together with the face of the invoice, constitute the entire agreement regarding lead volumes, superseding any prior or contemporaneous promises, emails, proposals, or sales communications.

Price Protection and Automatic Renewal. Walker Advertising guarantees the pricing stated on the invoice for the Commitment Period. Upon expiration of the Commitment Period, the agreement automatically renews on a month-to-month basis under the same terms and pricing, unless Client provides at least thirty (30) days’ prior written notice of non-renewal by email to [email protected] or by mail to Walker Advertising, Attn: Walker Advertising 20101 Hamilton Ave, Suite 375 Torrance, CA 90502.

Affirmative Consent. Client clicking the “approved” button on the electronic invoice, Client approving by email reply, or Client’s initials or signature on the invoice constitute affirmative consent to these automatic-renewal terms in compliance with California Business & Professions Code §§ 17600–17606 and the FTC’s Negative Option Rule.

Third Party Joint Advertising Agreements. Attorney authorizes Walker Advertising to act as Attorney’s agent for the purpose of executing joint advertising agreements, addenda, compliance certifications, or similar documents required by third-party publishers, media vendors, or other joint advertisers (“Third-Party JAAs”) in connection with the placement or distribution of advertising under this Agreement. This authority applies only to Third-Party JAAs that:

relate exclusively to advertising services provided under this Joint Advertising Agreement;

do not impose any financial obligation on Attorney beyond the fees already payable to Walker Advertising under the invoice; and

do not require Attorney to waive rights, admit liability, or assume any indemnity obligations other than those expressly stated in this Joint Advertising Agreement.

Walker Advertising shall make any fully executed Third Party JAA available to Attorney upon written request. Nothing in this subsection authorizes Walker Advertising to settle claims, execute retainer agreements, or act for Attorney in the practice of law.

Call Protocol. The advertising by Walker Advertising under this Joint Advertising Agreement will market the legal services specified above. Attorneys jointly advertising have collectively provided Walker Advertising with a standardized procedure for answering and routing leads received from consumers, which are embodied in the Walker Advertising answering protocol, as set forth below:

Walker Advertising shall staff and manage call-center agents to handle and route calls generated by the advertising under this Agreement seven (7) days per week. As part of its advertising services, Walker Advertising shall:

Answer and process telephone calls and electronic inquiries generated by the advertising on behalf of attorneys participating in the Attorney Joint Advertising Program;

Route such calls and inquiries to participating attorneys in accordance with the call-answering and lead distribution protocol established by Walker Advertising (as amended from time to time); and

Maintain systems and oversight necessary to ensure consistent, accurate, and compliant call routing and reporting in support of the Attorney Joint Advertising Program. This includes Attorney’s consent to the recording of communications between Attorney or staff of Attorney and the individual(s) responding to advertising generated by the Attorney Joint Advertising Program for purposes of quality control and service improvement.

For purposes of performing intake, call routing, lead review, and related services under this Agreement, Walker Advertising shall act as Attorney’s agent and service provider, and Attorney authorizes Walker Advertising to receive, store, review, and process intake communications, including call recordings, transcripts, and lead data, on Attorney’s behalf. The parties expressly agree that any disclosure of such communications to Walker Advertising shall not constitute a waiver of the attorney-client privilege, work-product doctrine, or the duty of confidentiality owed to a prospective client under Rule 1.18 of the California Rules of Professional Conduct or any other applicable law.

Walker Advertising may extract, compile, analyze, and use information derived from intake calls, lead data, and related communications in de-identified or aggregated form, provided that such information does not disclose the identity of any consumer, does not reveal any confidential or privileged information specific to Attorney or any prospective client, and cannot reasonably be used to re-identify any individual. Walker Advertising may use such de-identified or aggregated data for internal analytics, product and service improvement, marketing performance optimization, training, benchmarking, and for the benefit of other attorneys participating in the Attorney Joint Advertising Program. For purposes of this subsection, “de-identified” means data that does not include names, contact information, case identifiers, facts uniquely tied to an individual, or any other information that would constitute “personal information” or “sensitive personal information” under the California Consumer Privacy Act or the California Privacy Rights Act, or that would otherwise compromise the attorney-client privilege or duty of confidentiality.

The call-answering and routing protocol described above is incorporated by reference into this Joint Advertising Agreement, and Walker Advertising and its agents shall adhere to that protocol in performing these services.

Consumer Contact and Testimonial Rights. Attorney acknowledges and agrees that Walker Advertising retains the right to contact, using lawful means, any Consumer that has been routed or referred to Attorney through the Joint Advertising Program or any other Service provided by Walker Advertising, for any lawful business purpose, including but not limited to quality assurance, satisfaction surveys, program improvement, and marketing purposes, in compliance with applicable law. Attorney’s participation in the Joint Advertising Program constitutes Attorney’s express, irrevocable consent to such contact, and Attorney agrees not to object to such lawful communications. Additionally, Attorney consents to Walker Advertising soliciting testimonials, reviews, or endorsements from Consumers including following the conclusion of any matter handled by Attorney, provided that Walker Advertising does not solicit or use information that is confidential or privileged. Any testimonials obtained by Walker Advertising may be used by Walker Advertising for advertising, marketing, and promotional purposes across any platform or media. Walker Advertising’s rights to contact Consumers and solicit and use testimonials under this provision shall survive the expiration or termination of this Agreement for any reason, and no such termination shall limit or extinguish Walker Advertising’s rights hereunder with respect to Consumers routed to Attorney prior to the date of termination. Walker Advertising’s right to contact Consumers and solicit testimonials under this provision is subject to applicable law, including but not limited to the TCPA, applicable state privacy laws, and FTC guidelines governing endorsements and testimonials, and Walker Advertising shall be responsible for its own compliance with such laws.

Fees. In consideration of the services to be provided to Attorney by Walker pursuant to the Joint Advertising Agreement, Attorney agrees to pay Walker Advertising for the package of services and advertising in accordance with the terms set forth in these Joint Advertising Terms, which incorporates by reference all information contained or entered into the system as part of the application process. Upon completion of a purchase, the credit card submitted to Walker Advertising will be charged the stated price for the quantity of leads specified to be delivered. Attorney and any law firm named by Attorney hereby warrant and agree that the credit card provided contains and will continue to contain sufficient credit to pay for all leads covered by the Joint Advertising Agreement. Should any charge be declined by the credit card company, Attorney and any named law firm agree to pay for the lead by way of a cashier’s check delivered within 48 hours of notice of the declination. Attorney acknowledges that there may be a lag between Attorney’s payment and the airing of commercials for the panel on which Attorney is a member. Each of Attorney’s current contracts are listed in the member’s account on WalkerLink at https://members.walkeradvertising.com/Account/Login. These contracts shall continue pursuant to the terms of this Joint Advertising Agreement unless canceled or modified as set forth herein.

Payment for all contracts is due on the Wednesday one (1) week prior to the start of each advertising flight. At the end of your advertising flight, Walker Advertising’s Sales Support team will generate an invoice indicating the next advertising flight and the applicable rates. Rates can vary and are subject to change at any time at the sole discretion of Walker Advertising. In order to be binding, any email purporting to change or confirm any change to this Joint Advertising Agreement must come from Sales Support and not a sales representative.

If Attorney chooses to add additional contracts, the provisions of this Joint Advertising Agreement (including all attachments, such as ACH debit authorization agreements, license agreements, or other attachments) will be applied to the new contract. Attorney will receive an email from Sales Support at [email protected] clearly confirming any and all modifications to the terms of this Joint Advertising Agreement, including the addition of contracts or any modification to the price and terms of any contracts. Any such confirming email(s) shall be incorporated into this Joint Advertising Agreement.

All payments for contracts must be made through the Walker Advertising ACH program described in the relevant attachment provided to Attorney. Once enrolled in the ACH program, the amount stated in each invoice shall be debited from the account on file pursuant to the authorization provided by Attorney on the due date stated in each invoice. Failure of funds to transfer on this schedule for any reason constitutes a late payment.

If Attorney elects to auto-renew, automatic purchases will be made using the payment method previously specified, unless and until auto-renew is cancelled. Automatic renewal purchases are triggered when the lead balance reaches the specified low-lead threshold for renewal (typically, when there is one (1) lead left). To cancel autorenewal, Attorney must log in to the WalkerLink™ lead management portal and turn off auto-renew for their package before the low-lead threshold is reached.

At least quarterly, Attorney shall update all fields in the WalkerLink system pertaining to each lead provided pursuant to this Agreement. These fields, which may be amended from time to time, shall include fields describing the status of cases, the outcome of any closed cases, the dates of any settlement or other resolution, and the amounts paid in connection with any settlement or other resolution. In addition, Attorney shall promptly provide any or all of this information upon written request by Walker Advertising. Nothing herein shall require the disclosure of any information where such a disclosure is prohibited by law or contract. Walker Advertising reserves the right to revert all contract rates to the amount specified in the rate card in the event of any failure by Attorney to provide the information required herein in a timely fashion.

License. Walker Advertising grants to Attorney a non-transferable, non-exclusive License to use the Service Marks and other intellectual property owned by Walker Advertising solely in connection with Attorney’s advertising of services under a joint advertising arrangement with other attorneys, exclusively using the advertising and marketing services of Walker Advertising, subject to the terms and conditions contained in this Joint Advertising Agreement. Attorney acquires no right to utilize the Service Marks in any advertising not prepared and distributed by Walker Advertising without the express written consent of Walker Advertising. Attorney agrees to pay a non-refundable annual fee in the amount of $750.00 for the rights granted in this paragraph during the term of the Joint Advertising Agreement. The initial payment shall be made at the start of said term, and subsequent payments of $750.00 will be made on January 1 of each subsequent year. Fees will not be prorated or refunded for partial years. This fee amount may vary based on the contract(s) purchased but will not exceed $750.00 per year.

Licensure and Compliance with Rules of Professional Conduct. Attorney warrants that Attorney is, and will remain at all times during the term of this Joint Advertising Agreement, a law firm or an Attorney licensed to practice law in the applicable jurisdiction, and in good standing with the State Bar, and that Attorney is not subject to any disciplinary action by the State Bar. Attorney, and any attorneys used by Attorney to provide legal services to clients derived from leads provided through the Attorney Joint Advertising Program, must have been a practicing lawyer in good standing for at least twenty-four (24) months and be sufficiently experienced in and knowledgeable about the applicable area of law.

Attorney provides and shall continue to provide legal services to its clients in accordance with all applicable provisions of the Rules of Professional Conduct in the applicable jurisdiction. Attorney will not charge more than Attorney’s usual and customary contingency fee, hourly fee or retainer fee or assess any surcharge or additional fee or other additional charge to any client obtained through advertising under this Agreement. All costs or expenses paid or to be paid by Attorney under this Joint Advertising Agreement are being paid directly by Attorney, for the purpose of joint advertising, and not by any other party or for any other purpose, whether directly or indirectly.

In the event Attorney refers a case to another law firm, Attorney agrees that Attorney will ensure that the law firm handling the legal work complies with all obligations of this Joint Advertising Agreement and any relevant attachments. Attorney shall seek and obtain the Lead’s written agreement and consent to such referral where such consent is required by the laws or rules governing the practice of law in the applicable jurisdiction. Attorney agrees to refer such cases under a written agreement containing substantially the same provisions set forth in Attorney’s agreement with Walker Advertising.

Cooperation in Investigation; Audits. Attorney will comply with the policies of the Attorney Joint Advertising Program as described in this Agreement. Attorney will cooperate with Walker Advertising in any investigation of an alleged violation by Attorney of any provision herein, including, but not limited to, providing Walker Advertising with access to clients, updated data logs, and permitting Walker Advertising to contact all past clients of Attorney to verify attorney services. Any action by Attorney or Walker Advertising or other service to correct a client problem shall be at Attorney’s cost and expense.

No “Mock” Calls. Attorney agrees that no test or mock calls shall be made to the call center service of Walker Advertising by or on behalf of Attorney. Attorney acknowledges that calls to the service that are not true calls for attorney services cause an attorney’s name to be rotated to the bottom of the call list. Such rotation based on a “mock” call is unfair to the joint advertising attorneys and causes harm to the business of Walker Advertising. Attorney agrees to compensate Walker Advertising for any disruption, claim, liability, or loss resulting from making test or mock calls to the service by or on behalf of Attorney.

Insurance. Attorney warrants that Attorney will maintain, at all times that the Joint Advertising Agreement is in effect, Professional Liability Insurance, including contractually assumed liability coverage, with minimum limits of $100,000 per occurrence and $300,000 in the aggregate. Walker Advertising may, but shall not be required to, demand satisfactory proof thereof.

Indemnity. In addition to indemnification provision set forth elsewhere in these Terms, Attorney shall indemnify and hold Walker Advertising, LLC, Los Defensores, LLC, and Legal Rights Defenders, [DBA 1-800-THE-LAW2®, DBA Walker & Walker Attorney Network®] and all their agents, subcontractors, call center services, servants, officers, directors, employees, shareholders, and affiliates, free and harmless from and against all liabilities, claims, loss, damages, cost, and expense, including but not limited to attorneys’ fees and the costs of litigation, arising out of or relating to: a) any service provided or performed by, or to be provided or performed by, Attorney, its agents or employees, including claims by any client, any person whose claims have arisen or are asserted to arise through any client of Attorney or by persons who otherwise allege claims of professional negligence against Attorney or otherwise claim damage or injury against Attorney, whether or not such claims have any merit; b) any misstatement or omission by Attorney or in any material furnished by Attorney under this Joint Advertising Agreement or in connection with services of Attorney; and c) any breach of any agreement, warranty, or obligation under the Joint Advertising Agreement.

Upon written acceptance of the Joint Advertising Agreement by Walker Advertising in an email to the address specified by Attorney and referencing these Terms of Use, this Joint Advertising Agreement shall be binding on all parties.

Advertising Approval. The advertising covered by this Joint Advertising Agreement is available for review by Attorney. Walker Advertising is an advertising service only, and Attorney is solely responsible for determining the legality of the advertising in question in the jurisdiction of Attorney’s choice. At Attorney’s request, Walker Advertising will make available copies of proposed advertising materials disseminated under the Attorney Joint Advertising Program for review. Attorneys may review such materials solely to confirm compliance with applicable attorney-advertising laws, rules of professional conduct, and other legal or ethical standards in jurisdictions where they are licensed. Any objection must be submitted in writing within seven (7) days of receipt, identify the specific provision of law, rule, or regulation allegedly violated, and explain the factual basis for the objection. General disagreements with style, tone, creative approach, or marketing strategy shall not constitute a valid objection. An objection by a single attorney shall not delay or prevent dissemination of the advertisement unless Walker Advertising determines, in its reasonable discretion and after consultation with its ethics counsel if appropriate, that the objection raises a credible issue of non-compliance with applicable law or regulation. Walker Advertising may, but is not required to, confer with other participating attorneys or modify the advertisement to address substantiated concerns.

Non-Interference. In order to avoid disrupting, damaging, impairing, or interfering with Walker Advertising’s business, and in consideration for the services to be provided by Walker Advertising, Attorney agrees that it will not, for the duration of this Agreement and for a period of one (1) year after termination of this Agreement, either directly or indirectly: (a) Divert or attempt to divert any business from Walker Advertising using Walker’s proprietary information, Intellectual Property or trade secrets; (b) Solicit any Attorney Client of Walker Advertising using Walker’s proprietary information, Intellectual property or trade secrets; (c) Solicit for employment any person employed by Walker Advertising or its affiliates. These provisions regarding non-interference shall survive the cancellation or termination of this Joint Advertising Agreement and the underlying Terms.

Cancellation and Termination. Walker Advertising may terminate the Joint Advertising Agreement immediately, for any reason or no reason, in its sole discretion, upon written notice to Attorney. Attorney may cancel the Joint Advertising Agreement by providing thirty (30) days written notice to the other Party. Attorney’s notice of cancellation shall be by way of a written notice delivered to Client Services at [email protected]. Timely notice of cancellation is effective at the start of the first advertising flight to start after the expiration of the thirty (30) day notice period. All Attorney cancellations will be acknowledged within three (3) business days of receipt. In the event that a cancellation is not acknowledged in an email from Sales Support within three (3) business days, Attorney shall immediately send a copy of the cancellation by way of registered mail. This Agreement remains in effect unless amended, terminated, or canceled by one (1) or more parties in the manner provided herein. Termination shall not affect accrued fees or confidentiality obligations hereunder.

Notices. Any Notices under these Terms must be sent by email with confirmation, reputable overnight courier, or certified mail to the addresses set forth in the applicable agreement or as provided by Attorney when signing up for the program(s). Notices are effective when sent (email) or on delivery (courier/mail).

Additional Joint Advertising Terms for California Attorney Clients

In addition to the General Joint Advertising Terms for Attorney Clients above, the following Joint Advertising Terms will also apply when an Attorney wishes to jointly advertise in the state of California with other attorneys using the advertising services of Walker Advertising and its affiliate advertising firms to produce and place commercials, event advertising, online advertising, print advertising, and outdoor advertising, and handle inquiries in response to advertising of this Attorney Joint Advertising Program as described herein. Where the terms of Paragraph 10(a) above conflict with the terms of this Paragraph 10(b), this Paragraph 10(b) shall apply and shall supersede Paragraph 10(a).

Walker Advertising provides advertising and intake support services only. Walker Advertising is not a lawyer referral service, does not recommend or endorse any particular attorney, does not evaluate the merits of any legal claim, and performs no function constituting a referral service under Cal. Business and Professions Code § 6155 or any other applicable law.

During the term of the Joint Advertising Agreement, Walker Advertising agrees to provide marketing, research, and/or advertising and promotional services in accordance with the terms of the Joint Advertising Agreement. The advertising under this Joint Advertising Agreement may include online advertising, television advertising, radio advertising, print advertising, event advertising, infomercials, and other promotions. Walker Advertising may, from time to time, engage outside service providers, including publishers or media vendors, to assist in the placement, distribution, or development of advertising under Walker Advertising’s supervision and control.

Various rules and regulations governing attorney advertising, including California Business and Professions Code § 6157.2 (eff. January 1, 2026), require that advertisements identify at least one (1) lawyer licensed to practice law in California, the law firm, the certified lawyer referral service, or the joint advertiser responsible for the advertisement, together with the name of each lawyer or law firm participating in the joint advertisement, and disclose the city, town, or county of at least one (1) office location or the address of record listed with the State Bar for the lawyer or law firm.

Because some advertising media impose character, display, or time limitations, Walker Advertising may satisfy these disclosure requirements by identifying one responsible attorney or joint advertiser and office location within the advertisement, together with a clear and prominent link or direction to a landing page or equivalent resource that lists all attorneys participating in the Joint Advertising Program and their corresponding office locations.

Walker Advertising will post a list of leads routed to Attorney by Walker Advertising in real time on Walkerlink.com and simultaneously send a text message and/or email to Attorney. It is Attorney’s responsibility to contact Walker Advertising any time a password has been breached, changes in staff occur, or Attorney’s contact information changes.

Routing of leads on a rotational basis will be routed pro rata to participating attorneys based upon the contracts held by each participating attorney as defined in their panel and package listings and, the particular area(s) of law and geographical area(s) in which each attorney has agreed to accept leads derived from advertising. Those leads who request a particular attorney will be routed to that attorney. In the event of high or low call volume in one geographic area, Walker Advertising may add or move Attorney and other attorneys to a different rotation to better match available attorneys to the call volume. Attorneys should be prepared to service both English and Spanish speaking communities.

The timing and purchasing of broadcast time, media placement, and other media issues are confidential and will be placed at Walker Advertising’s discretion. Likewise, the call answering protocol of Walker Advertising, including the specific operational details and technology used, constitute Walker Advertising’s confidential trade secrets. However, attorneys participating in the Attorney Joint Advertising Program shall be entitled to a general description of the procedures and criteria used for call handling and routing sufficient to permit them to make an informed decision about delegating authority to Walker Advertising. The protocol itself and individual call records remain proprietary to Walker Advertising and may not be disclosed except as required by law or regulation.

Attorney understands and agrees that:

Attorneys jointly and unanimously instruct Walker Advertising to carry out advertising policies as set forth herein. Walker Advertising performs only ministerial routing of consumers according to a standardized procedure for answering and routing leads, which is collectively provided by participating attorneys. Walker Advertising does not endorse any particular attorney and does not evaluate the merits of any legal claim. Walker Advertising does not exercise discretion or judgment in routing consumers to participating attorneys.

Walker Advertising shall act on behalf of, and subject to the control of, Attorney and other parties to the Attorney Joint Advertising Program in routing leads under the call answering protocol.

Walker Advertising is acting solely as an advertising, promotion, marketing and contracting for media inquiry service for attorneys participating in the Attorney Joint Advertising Program.

The decision to expressly advertise for leads related to the type of law or geographic region identified in the Attorney’s Invoice belongs exclusively to Walker Advertising.

Walker Advertising may use the Attorney’s State Bar number to register for advertising services as party of the Attorney Joint Advertising Program.

Walker Advertising makes no warranty against claims, complaints, or objections to the contents or format of the advertising or the consequences thereof, whether by leads generated, or by the regulatory authorities and State Bars of the various states where advertisements are placed.

Attorney will make no use of Walker Advertising or Walker Advertising’s Affiliates’ intellectual property, including the Service Marks, other than as permitted for joint advertising pursuant to the License Agreement. For example, any attempts by Attorney or its agents to purchase or bid on Walker Advertising or Walker Advertising Affiliates’ Service Marks through services such as Google AdWords shall constitute an impermissible use of Walker Advertising intellectual property and a material breach of this Joint Advertising Agreement. Attorney is responsible for ensuring that all of Attorney’s advertising or marketing agents are aware of and abide by these restrictions as stated herein.

Attorney understands that it is Attorney’s obligation to consult with counsel of Attorney’s choosing to answer any questions about this proposed Agreement and/or the program offered herein. Walker Advertising does not warrant or guarantee that any disclaimers or notices contained in its advertising comply with the requirements of every jurisdiction and offers no legal advice, directly or indirectly, to attorneys regarding attorney advertising or compliance with attorney advertising rules including, but not limited to, compliance by Walker Advertising’s affiliate advertising firms. Attorney is responsible for ensuring that all advertising is in full compliance with applicable state and federal regulations regulating attorney advertising in jurisdictions in which the advertising is placed or aired. Attorney agrees to comply with all regulations and restrictions applicable to attorney advertising in the jurisdictions in which the advertising is placed, and to comply with all regulations prohibiting the unlawful practice of law in jurisdictions in which Attorney is not licensed to practice law.

Upon termination of the Joint Advertising Agreement, Walker Advertising will remove Attorney’s name and office address from the advertising and any related public listing as soon as practicable.

Attorney Representations, Warranties and Covenants; Quality Maintenance. As further consideration for the services to be provided by Walker Advertising, Attorney represents, warrants and covenants to Walker Advertising that the following are true and accurate, and that performance of each shall be a condition to jointly advertise with other attorneys under the Joint Advertising Program:

All of the information provided to Walker Advertising by Attorney is full, true, and correct in all material respects.

Attorney will not refuse to accept leads except where Attorney declines a lead for good-cause legal, ethical, or conflict-related reasons, including but not limited to conflicts of interest, lack of competence, excessive workload, or other grounds permitted under the California Rules of Professional Conduct. Any such rejected lead will count as a delivered lead in terms of rotation order in the same manner as if the lead had been accepted.

Attorney will execute a written retainer agreement signed by each of its clients obtained as a result of advertising through the Attorney Joint Advertising Program. If opposing party fee-shifting is legally possible in a referred matter, Attorney’s retainer shall disclose that possibility; otherwise, Attorney’s retainer may omit any fee-shifting disclosure. Said agreement shall contain the following statement if opposing party fee-shifting is legally possible:

“Under certain circumstances, applicable law requires you to pay the attorneys’ fees of opposing counsel upon request, [Attorney’s Firm Name] will provide you with a document explaining these laws and the likelihood that you may be responsible for paying attorneys’ fees of the opposing counsel.”

The agreement shall also contain in not less than 10-point bold type just above the client’s signature the following statement:

“[Attorney’s Firm Name] is an independent attorney and is solely responsible for the legal services to be provided under this Retainer Agreement. This firm advertises with other attorneys under the names Walker Advertising, 1-800-The-Law-2, Find Legal, Los Defensores, and any other trademarks, service marks, trade names, logos, or intellectual property owned, licensed, or controlled by Walker Advertising or Walker Advertising Holdings, LLC, whether now existing or hereafter developed or acquired, to service English and Spanish speaking communities.”

Attorney agrees to have staff available during business hours and after hours to enable callers responding to advertising to reach Attorney or Attorney’s staff. Attorney agrees that the contact numbers provided to Walker Advertising for routing of calls shall not include any telephone number that might be answered by anyone other than Attorney or staff of Attorney (including but not limited to contact numbers that are telephone numbers for a clinic, medical facility or other unrelated office) with the exception of an answering service expressly authorized by Attorney to answer the call. Attorney agrees to provide Spanish-speaking staff contacts during and after hours (night and weekend) to enable callers responding to advertising to reach Attorney or Attorney’s staff members at any time.

Fees. In consideration of the services to be provided to Attorney by Walker Advertising pursuant to this Agreement, Attorney agrees to pay Walker Advertising for the package of services and advertising in accordance with the terms set forth in the invoice provided to Attorney, as set forth in section 10(a) above.

Attorney authorizes Walker Advertising to cooperate with any lawful request from the State Bar of California relating to joint advertising, intake practices, or advertising compliance, including producing records required under Cal. Business and Professions Code §§ 6157–6158.4. Walker Advertising’s production of such records shall not constitute a breach of confidentiality, and Attorney shall indemnify Walker Advertising for any delay, refusal, or deficiency in Attorney’s own compliance obligations.

Attorney Retainer Intake Agency Agreement

The following section does not apply to all Attorney Clients. For Attorney Clients who engage Walker Advertising to manage their intake, the following additional terms shall apply to Retainer Intake Services for Assigned Leads (the “Attorney Retainer Intake Agency Terms”), which are separate from and do not modify any Joint Advertising or Lead Delivery Program agreement between the parties:

With respect to Retainer Intake Services, Walker Advertising personnel shall perform only clerical and administrative intake functions and shall not provide legal advice, evaluate the merits of any claim, make statements regarding the value or likelihood of success of any matter, or communicate anything that may reasonably be interpreted as forming an attorney-client relationship on behalf of the Attorney. All legal questions, assessments, and decisions relating to representation shall be made exclusively by the Attorney.

For avoidance of doubt, Walker Advertising’s joint advertising and lead generation activities (if any) are governed exclusively by separate written agreements (“Lead Terms” and any applicable joint advertising agreements). Nothing in these Attorney Retainer Intake Agency Terms is intended to convert Walker into an “advertiser” other than as a joint advertiser under Cal. Business and Professions Code § 6155(g), or to expand Walker Advertising’s obligations as an “advertiser” under Cal. Business and Professions Code § 6158.4(d). The Attorney Retainer Intake Agency Terms address only administrative intake services for leads already assigned to Attorney.

Joint Advertiser Status; No Independent Advertising Role. The parties acknowledge that Walker participates solely as a joint advertiser within the meaning of Cal. Business and Professions Code § 6155(g). Nothing in these Attorney Retainer Intake Agency Terms authorizes Walker to act as an “advertiser” subject to § 6158.4(d). Walker does not create, select, modify, approve, or disseminate advertising content for Attorney under these Attorney Retainer Intake Agency Terms and does not control, influence, or participate in Attorney’s advertising decisions. All advertising content used to generate Assigned Leads is supplied or approved exclusively by Attorney under separate agreements governing the Lead Delivery Program.

“Lead Delivery Program” means Walker Advertising’s separate, round-robin delivery of leads that is governing by its own terms (“Lead Terms”). “Assigned Lead” means a lead allocated to Attorney under the Lead Terms. “Client” means a person Attorney chooses to represent and whose engagement is executed in accordance with Attorney’s standard procedures and applicable law.

“Retainer Intake Services” means administrative intake tasks listed in subsection (i) below for Attorney’s prospective clients.

Scope of Retainer Intake Services and Limits. Attorney expressly authorizes Walker Advertising’s personnel to contact prospective clients on Attorney’s behalf for the limited administrative purposes described in this Section. Walker personnel shall identify themselves as calling on behalf of [Attorney Name] and shall make clear that they are not attorneys and cannot provide legal advice.

Walker Advertising will (administrative only):

Contact an Assigned Lead only after assignment in the round-robin;

Capture client information and coordinate attorney follow-up, which may include scheduling consultations when requested and feasible;

Present Attorney’s engagement agreement and required state riders via secure e-signature platform, along with any applicable HIPAA authorizations or medical records release forms;

Follow Attorney-approved talking points and intake protocols; answer administrative and procedural questions only, escalating substantive legal questions to Attorney;

Capture consents and identification per Attorney’s written instructions; Capture consents and identification using Walker Advertising’s standard intake protocols, supplemented by any additional state-specific requirements identified by Attorney in writing;

Transmit signed materials to Attorney securely; and

Provide status updates and basic intake metrics to Attorney; and describe next steps in Attorney’s process to prospective clients, using only information provided by Attorney.

Walker Advertising will not: give legal advice or case evaluations; select/interpret/modify legal documents; quote or change fees; promise outcomes; discuss deadlines, liens, or privileges; or intake California matters (incident, domicile, or governing law).

Scripts and Retainer Agreements. Walker Advertising will present only Attorney-approved scripts and retainer agreements. Walker Advertising shall not be responsible for outdated or inaccurate materials supplied by Attorney.

No Promises or Guarantees. Walker Advertising will not state or imply that Attorney will obtain a favorable result, recover compensation, or achieve any specific legal outcome. Walker Advertising does not guarantee that any Assigned Lead will sign, become a Client, or produce revenue for Attorney.

Relationship; UPL. Walker Advertising is not a law firm and gives no legal advice. Walker Advertising further has no authority – actual, apparent, or implied – to bind Attorney or any prospective Client, to negotiate, set, explain, interpret, or modify legal fees or engagement terms, or to provide any legal advice, legal judgment, or recommendation concerning representation. Walker Advertising may not evaluate the merits of any claim, opine on liability, damages, deadlines, or strategy, interpret the meaning of any provision of Attorney’s engagement agreement, or communicate in a manner that could reasonably be understood as speaking on behalf of Attorney. Representation between Attorney and any prospective Client is formed, if at all, only upon Attorney’s independent review and countersignature in accordance with applicable law and ethics rules. The parties are independent contractors; no partnership, joint venture, or employment relationship is created.

UPL Boundaries: Walker Advertising employees may not interpret retainer terms, provide advice regarding statutes of limitations, causation, liability, damages, liens, fee structures, or legal strategy, or answer any question that calls for legal judgment. Any such question will be routed immediately to a licensed attorney designated by Attorney. Walker Advertising will present Attorney’s engagement materials verbatim and without paraphrasing or explanation.

Accuracy of Attorney Materials. Attorney represents and warrants that all engagement agreements, riders, disclosures, disclaimers, state-specific notices, and fee terms provided to Walker Advertising comply with all applicable laws and ethics rules. Attorney shall provide revised materials at least five (5) business days before any change becomes required by law and shall indemnify Walker Advertising for claims arising from Attorney-supplied materials.

No Attorney Selection. Walker Advertising does not select, recommend, evaluate, or match attorneys for any Consumer. The Attorney-Consumer connection is established solely through the Lead Terms before Retainer Intake Services begin.

Formation of Representation. Attorney shall ensure that representation is formed only in accordance with Attorney’s standard procedures and applicable ethics rules. Attorney shall provide a copy of the executed engagement agreement to the client as required by law.

State compliance. Attorney supplies any state-required forms/riders (e.g., FL Statement of Client’s Rights; NY Client’s Rights/fee-arbitration notices; NJ/CT/MI/CO/MA/WA requirements) and is responsible for their legality.

Rule 5.3 Supervision. Attorney will supervise Walker Advertising’s non-lawyer work and will speak with a prospective client on request or when questions exceed provided scripts.

No Fee-Splitting. Walker Advertising’s compensation is service-based only and not contingent on signing, recovery, or fee amounts.

Advertising Independence. No payment under these Attorney Retainer Intake Agency Terms is consideration for advertising or outcomes. These Attorney Retainer Intake Agency Terms do not alter the Lead Terms.

Fees, Billing and Payment (Non-Contingent). Attorney will pay Walker Advertising a non-contingent service fee of a set amount per Assigned Lead, as identified in emailed correspondence between the Parties. No fee is tied to whether anyone signs an engagement, to any recovery, or to any legal fees. Attorney will not pass Walker Advertising’s fees to a client as a case expense unless permitted by law and disclosed in the client’s agreement. Walker Advertising shall not receive any percentage of fees, costs, settlements, judgments, or recoveries. Upon completion of a purchase, the form of payment (ACH, Credit Card, Debit Card) submitted to Walker Advertising will be charged the stated price for the quantity of leads specified to be delivered. Attorney and any law firm named by Attorney hereby warrant and agree that the payment method provided contains and will continue to contain sufficient cash or credit to pay for all leads covered by these Attorney Retainer Intake Agency Terms. Should any charge be declined by the credit card company, Attorney and any named law firm agree to pay for the lead by way of a cashier’s check delivered within 48 hours of notice of the declination.

Lead Attribution. If Attorney enters into representation with a prospective client who was previously contacted by Walker Advertising as part of Retainer Intake Services under these Terms – regardless of whether the client ultimately signs directly with Attorney without further Walker Advertising involvement – Attorney shall pay the applicable fee for that Assigned Lead. Walker Advertising shall provide reasonable evidence of prior contact (call logs, emails, or system records) upon request. This provision survives for ninety (90) days following Walker Advertising’s last documented contact attempt with the prospective client.

Term, Suspension, and Termination. The Term of these Retainer Intake Services shall start on the Effective Date and continue month-to-month until terminated. Walker Advertising may terminate the Retainer Intake Services immediately, for any reason or not reason, in its sole discretion, upon written notice to Attorney. Attorney may terminate the Retainer Intake Services with 30 days’ written notice to Walker Advertising. Attorney’s notice of cancellation shall be made by way of a written notice delivered to Client Services at [email protected]. Walker Advertising may suspend the services for material security risk, repeated UPL Boundary violations, or nonpayment (following notice and a 10-day cure period) and may immediately terminate the agreement with Attorney for an uncured material breach, Attorney’s loss of licensure/authority, unlawful conduct, or for any reason or no reason, in its sole discretion, upon written notice to Attorney. Termination shall not affect accrued fees or confidentiality obligations hereunder.

Ethical Safeguards (Operational). Attorney shall ensure that representation is formed only in accordance with Attorney’s standard procedures and applicable ethics rules. Attorney shall provide a copy of the executed engagement agreement to the Client as required by law. Prospective clients shall be offered a lawyer consultation before signing and whenever they ask legal questions during the intake process. Where a state mandates a form, rights notice, cap, or fee-arbitration program, Attorney must supply the required language. Walker Advertising will only present the attorney materials without alteration, and shall log the delivery of the information. Walker Advertising will train intake staff on scripts, escalation triggers, privacy, and record-keeping, and refreshes training at least annually.

On ten (10) business days’ written notice, the parties may elect to meet to review compliance processes and cure issues. Neither party may require the other to implement negative keyword matching. Such negative keyword obligations are not an expectation, condition, or requirement of the relationship between Attorney and Walker Advertising.

If there is a conflict between these Attorney Retainer Intake Agency Terms and any other agreement between the parties, if the conflict arises as to intake, these Attorney Retainer Intake Agency Terms shall control; if the conflict arises as to lead delivery, the separate Lead Terms shall control the Lead Delivery Program.

11. Submitted Materials

Please note that the transmission of confidential, sensitive, privileged and/or financial information via email is not secure. Any confidential or personal information requested by us should be submitted securely, via a secure file transfer protocol (FTPS) or similar secure application. If you have any concerns about the transmission of such information, please contact our office by phone for further instructions.

Unless specifically requested, we do not wish to receive any confidential, proprietary, or trade secret information from you via the Site (including via contact email or forms made available on the Site). You remain fully responsible for the materials or submissions that you provide to us, including, without limitation, any information, requests, creative works, pictures, photographs, idea submissions, suggestions, business plans, concepts, methods, systems, designs, plans, techniques, or demos in any media including photographs, graphics, audiovisual media or other material submitted, posted, uploaded, sent or otherwise transmitted to us through this Site or via our social media (“Submitted Material”).

Accordingly, if you send us any Submitted Material, you grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive, and fully transferrable, assignable, and sub-licensable right and license to use, copy, reproduce, modify, adapt, print, publish, translate, create derivative works from, create collective works from, and distribute, perform, display, license and sublicense (through multiple levels) the Submitted Material in any media now known or hereinafter invented, including for commercial purposes. If you send us any Submitted Material, you also warrant that the Submitted Material is not confidential or secret and that you entirely own the Submitted Material. You further warrant that you have all rights necessary (including rights of privacy and rights of publicity) to authorize us to use Submitted Material as permitted by the license in this Section.

In addition to the rights applicable to any Submitted Material, when you post comments or reviews to the Sites or via mentions in social media or third-party websites, you also grant us the right to use the name, username, or profile that you submit with any review, comment, or other content, in connection with such review, comment or other content. You shall not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Submitted Material, including reviews, comments or other content. We may, but shall not be obligated to, remove or edit any Submitted Material (including comments or reviews) for any reason.

You agree not to provide Submitted Material that:

Infringes on the copyright, trademark, patent or other intellectual property right of any third party;

Is false, misleading, libelous, defamatory, obscene, abusive, hateful or sexually explicit;

Violates a third party’s right to privacy or publicity;

Degrades others based on gender, race, class, ethnicity, national origin, religion, sexual orientation, disability or other classification;

Contains epithets or other language or material intended to intimidate or incite violence;

Contains a virus, worm, Trojan Horse, time bomb or any other harmful program or component;

Contains any commercial material or solicits any funds (charitable or commercial), perpetuates chain letters or pyramid schemes, promotes commercial entities, or otherwise engages in commercial activity; or

Violates any applicable local, state, national or international law, or advocates illegal activity.

Since we do not control the Submitted Material, we do not guarantee the truthfulness, integrity, suitability, or quality of the Submitted Material, and we do not endorse such Submitted Material. We are not obligated to use your Submitted Material and may delete, modify, reuse, move or remove any Submitted Material at any time. We do not guarantee any confidentiality with respect to any Submitted Material. Under no circumstances will we be liable in any way for Submitted Material made available through the Sites or social media by you or any third party.

12. Intellectual Property

In addition to any proprietary information exchanged between Walker Advertising and Attorney Clients as set forth in Section 10 above, the Site contains content that is protected by copyrights, trademarks, service marks, trade dress, patents, moral right, or other proprietary rights under the intellectual property laws of the United States and other countries (“Content”), and these rights are valid and protected in all forms, media, and technologies existing now and hereinafter developed. Unless otherwise provided in these Terms or otherwise indicated on the Sites, Company or its third-party licensors own all Content on the Site including, without limitation, all videos, text, graphics, user interfaces, visual interfaces, photographs, moving images, illustrations, files, trademarks, logos, service marks, artwork, computer code, design, structure, selection, coordination, “look and feel” and arrangement of such Content. All trademarks displayed on our Sites are the trademarks of their respective owners and constitute neither an endorsement nor a recommendation of such parties. In addition, any use of trademarks or links to the websites of third parties is not intended to imply that those third parties endorse or have any affiliation with Company.

Your use of the Site shall not grant you any claim of ownership over any Content, and you agree to comply with all applicable intellectual property laws. You may print copies of the Content, provided that these copies are made only for personal, non-commercial use, and provide that you maintain any notices contained in the Content, or maintained by the licensor or author, such as all copyright notices, trademark legends, attributions, by-lines, or other proprietary rights notices. You may provide a link to the top page of the relevant Site unless and until Company gives you notice that you must discontinue linking to the Site. You may not publish, reproduce, distribute, display, perform, modify, transmit, participate in the sale of or transfer or, or create derivative works based on any Content, including the Walker Advertising or our affiliates’ name and logo or any of the trademarks of the Sites, in whole or in part, without our prior written consent. You may not store electronically any significant portion of any Content from the Sites. The use of Content from the Site on any other site, including by linking or framing, or in any networked computer environment, for any purpose, is prohibited without our prior written approval.

For permission to use Content from the Sites or from marketing material authored and distributed by Company, you must request written permission in advance and provide full attribution. Permission should be requested by contacting [email protected].

13. Claims of Infringement

We respect the intellectual property of others and requires that you do the same. In accordance with the Digital Millennium Copyright Act (“DMCA”), the text of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, we will respond expeditiously to notices of alleged copyright infringement that are duly reported to our Designated Copyright Agent identified in the notice below. We will disable and/or remove access to the website for users who are repeat infringers. If you believe that your content has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide our Copyright Agent the following information:

DMCA Notice of Alleged Infringement (“Notice”)

Identify the copyrighted work that you claim has been infringed, or if multiple works are covered by this Notice you may provide a representative list of the copyrighted works that you claim have been infringed.

Identify the material or link you claim is infringing and provide a description of where the infringing work is located on the website.

Provide your mailing address, telephone number and, if available, email address.

Include both of the following statements in the body of the Notice:

“I hereby state that I have a good-faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., fair use).”

“I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”

Provide your full legal name and your electronic or physical signature.

Deliver this Notice, with all items completed, to our Designated Copyright Agent:

While we consider all such notices seriously, you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that content or activity is infringing. Accordingly, if you are uncertain whether material infringes your copyrights (including whether use of copyrighted material may constitute fair use) you may wish to seek the advice of an attorney.

14. Indemnification

You agree to defend, indemnify, and hold harmless Company, its affiliates, related entities, divisions, subsidiaries, or parent companies, its officers, directors, employees, affiliates and agents from and against any claims, losses, damages, fines, penalties or other liabilities in any way associated with: (i) your use of and access to the Sites or Services; (ii) your violation of any of these Terms; and (iii) your violation of any third party right including any copyright, trademark, trade secret, or privacy right related to your User Content (as applicable), use of the Sites, or any other use of the Sites or Services using your computer, mobile device, or account credentials.

For Attorney Clients, you agree to defend and indemnify Walker Advertising against claims arising from (a) Attorney’s legal services; (b) Attorney’s engagement terms or disclosures; (c) regulatory violations by Attorney; or (d) malpractice or fee disputes. Walker Advertising will defend and indemnify Attorney against third-party claims alleging (a) Walker’s breach of privacy, security or confidentiality obligations under the Joint Advertising Agreements causing a data-security incident; or (b) Walker’s willful misconduct. For agreements with Attorney Clients, the indemnified party must provide prompt notice and reasonable cooperation. The indemnifying party controls the defense and may not settle with non-monetary obligations without consent (not unreasonably withheld).

15. Disclaimers

YOUR USE OF THE SITE IS AT YOUR OWN RISK. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE OPERATION OF THE SITE OR THE INFORMATION, MATERIALS, GOODS OR SERVICES APPEARING OR OFFERED ON THE SITE, ALL OF WHICH ARE PROVIDED “AS IS.” WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY (1) WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (2) WARRANTIES AGAINST INFRINGEMENT OF ANY THIRD-PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OR ANY RIGHT OF PRIVACY; (3) WARRANTIES RELATING TO THE TRANSMISSION OR DELIVERY OF THE SITE OR SERVICES; (4) WARRANTIES RELATING TO THE COMPLETENESS, ACCURACY, RELIABILITY, CORRECTNESS OR CURRENCY OF ANY INFORMATION ON THIS WEBSITE OR OTHERWISE BY US; (5) WARRANTIES OTHERWISE RELATING TO PERFORMANCE, NONPERFORMANCE, OR OTHER ACTS OR OMISSIONS BY US OR ANY THIRD PARTY; AND (6) WARRANTIES OF TITLE. FURTHER, COMPANY DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET YOUR NEEDS OR REQUIREMENTS OR THE NEEDS OR REQUIREMENTS OF ANY OTHER PERSON. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, THAT (1) THE SITE, CONTENT, FUNCTIONS OR MATERIALS CONTAINED THEREIN WILL BE TIMELY, SECURE, ACCURATE, COMPLETE, UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED; (2) THE SITE OR ANY EMAIL WE SEND YOU, OR THE SERVER THAT MAKES THE SITE OR EMAILS AVAILABLE, IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR DEVICE OR OTHER PROPERTY BECAUSE OF YOUR ACCESS TO, USE OF, OR BROWSING ON THE SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SITE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. HOWEVER, IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

16. Limitation of Liabilities

TO THE FULLEST EXTENT PERMITTED BY LAW: IN NO EVENT WILL COMPANY (OR ITS OFFICERS, DIRECTORS, AFFILIATES, AGENTS, SUBSIDIARIES, RELATED ENTITIES, JOINT VENTURES AND EMPLOYEES, OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE) BE LIABLE FOR DAMAGES OR LOSSES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE USE OR INABILITY TO USE THE SITE OR SERVICES, OR CONTENT INCLUDING ANY LOSS OF REVENUE, PROFITS, OR DATA OR BUSINESS INTERRUPTION, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL COMPANY’S AGGREGATE LIABILITY (OR THE AGGREGATE LIABILITY OF ITS OFFICERS, DIRECTORS, AFFILIATES, AGENTS, SUBSIDIARIES, RELATED ENTITIES, JOINT VENTURES AND EMPLOYEES) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE WEBSITE, OR THE SERVICES (WHETHER IN CONTRACT, TORT NEGLIGENCE, WARRANTY OR OTHERWISE) EXCEED $1000, OR IN THE EVENT OF AN ATTORNEY CLIENT, EACH PARTY’S AGGREGATE LIABILITY IS CAPPED AT THE FEES PAID BY ATTORNEY IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, COMPANY’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY DISCLAIMS ALL LIABILITY OF ANY KIND ARISING FROM THE UNAUTHORIZED ACCESS TO OR USE OF YOUR INFORMATION. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO STOP USING THE SITE.

17. Release

If you have a dispute with us or one or more users of the Site or Services, you release Company (and its officers, directors, affiliates, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

You expressly acknowledge and agree that all rights under Section 1542 of the California Civil Code are expressly waived. That section provides: A GENERAL RELEASE DOES NOT EXTENT TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.

18. Statute of Limitations

ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST BEGIN WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

19. Termination

Company reserves the right, in its sole discretion, to restrict, suspend, or terminate these Terms and your access to all or any part of the Sites or the Content or Services, at any time and for any reason without prior notice or liability. You may terminate these Terms by discontinuing your use of the Services and access to the Sites or by notifying us in writing if you have an Account with us (subject to the terms of any other written agreement you have with us if you are an Attorney Client). Company also reserves the right, in its sole discretion, to cease providing the Sites or Services at any time.

20. Severability

If any provision of these Terms is held in whole or in part to be invalid, void, or unenforceable in any jurisdiction for any reason, the remainder of that provision and of the entire Agreement will be severable and remain in full force and effect.

21. Applicable Law

These Terms will be governed by the laws of the United States and the State of California, as applicable, without resort to any conflict of laws provisions. By using the Sites, you waive any claims that may arise under the laws of other countries or territories.

22. Dispute Resolution; Class Action and Jury Trial Waiver

ARBITRATION NOTICE: These Terms require binding individual arbitration of certain disputes, including privacy-related claims arising from your access to or use of this Site, and waive the right to participate in class actions or jury trials.

With respect to any and all disputes arising out of or in connection with the Site, Services, or these Terms (including, without limitation, the Privacy Policy), Company and you agree to first negotiate in good faith and undertake reasonable efforts to cooperate with one another in order to achieve a mutually satisfactory resolution. For avoidance of doubt, any claims arising from or relating to call recording, AI-assisted processing, chatbot interactions, tracking technologies, or automated decision-making are subject to binding individual arbitration under this Section.

You must provide a written demand and identify the dispute and the resolution you are seeking. If you and Company do not resolve any dispute by informal negotiation within 60 days of your written notice, then either of the parties may, by notice to the other, demand mediation under the supervision of JAMS (“JAMS”) in Los Angeles, California. Participation in mediation is a condition precedent to arbitration; however, failure to complete mediation shall not waive either party’s right to arbitrate.

If settlement is not reached within 90 days after service of a written demand for mediation (which time can be extended with the agreement of both parties in writing), any unresolved controversy or claim will be resolved by initiating binding arbitration in accordance with the rules of JAMS before a single arbitrator in Los Angeles, California. The arbitration may be conducted in person or remotely. The seat of arbitration shall be Los Angeles, California, regardless of whether the hearing is conducted remotely. The expenses of the arbitration will be shared equally by the parties unless the arbitration determines that the expenses will be assessed in a different way, and the prevailing party may be awarded its attorneys’ fees and expenses by the arbitrator. Consistent with the expedited nature of arbitration, pre-hearing information exchange will be limited to the reasonable production of relevant, non-privileged documents, conducted expeditiously. Both you and Company understand that you are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final. Judgment on the arbitrator’s award may be entered, and the award may be enforced, in any state or federal court located in Los Angeles, California having jurisdiction.

Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis and neither you nor Company will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. If the class action waiver is found to be unenforceable as to a particular claim, then that claim shall be severed and proceed in court, and the remaining claims shall be arbitrated on an individual basis.

Administrative Coordination of Related Individual Arbitrations.  Notwithstanding the class-action waiver above, if multiple individual arbitration demands are filed that involve materially similar or overlapping facts or legal issues and are submitted by the same counsel or coordinated counsel, either party may request that JAMS or the arbitrator implement administrative coordination procedures to promote efficiency. Such procedures may include: (1) assignment of related matters to the same arbitrator; (2) coordinated or consolidated scheduling, discovery, or motion practice; (3) joint resolution of common issues of law or fact; and (4) any other procedures permitted under California law and the JAMS Rules that reduce duplication while preserving the individual nature of each claim.

Bellwether Process.  If ten (10) or more similar arbitration demands are filed by the same counsel or coordinated counsel, the arbitrator may direct that a reasonable number of individual cases proceed first as bellwether matters, with the remaining cases stayed pending those outcomes and any associated filing or administrative fees deferred until the stay is lifted.

These procedures are solely for administrative efficiency and do not authorize class, collective, representative, or aggregated proceedings; each claim must remain an individual arbitration.

No arbitration may be conducted as a class, collective, representative, or aggregated proceeding, and no arbitration will be combined with another for purposes of adjudicating the merits of multiple claims together without the prior written consent of all parties. For clarity, this does not restrict the administrative coordination procedures described above.

To the extent permitted by law, any claim or dispute under this agreement must be filed within one (1) year in an arbitration proceeding, regardless of any statute or law to the contrary. The one-year period begins when the claim or notice of dispute first could be filed. If a claim or dispute is not filed within one year, it is permanently barred. If any other provision of this section is found to be illegal or unenforceable, that provision will be severed, with the remainder of this section remaining in full force and effect.

You agree that Company is entitled to obtain preliminary injunctive relief to the extent allowed by law to enforce any of the terms of these Terms pending a final arbitral decision, and you and Company understand that you are NOT required to arbitrate any dispute in which either party seeks equitable and other relief from the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. Any disputes that are not handled by arbitration shall be filed only in the state and federal courts located in Los Angeles, California, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts.

23. General

You may not assign any rights granted to you or delegate any of your duties hereunder and any attempt to do so is void and of no effect. Company may assign its rights and delegate its duties under this Agreement in their entirety in connection with a merger, reorganization, or sale of all, or substantially all, of its assets relating to this Terms. Nothing in this Agreement constitutes a partnership or joint venture between you and Company. Company does not guarantee continuous, uninterrupted or secure access to this Site or Services, and operation of the Sites may be interfered with by numerous factors outside of its control. Company’s failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

These Terms set forth the entire understanding and agreement between you and Company with respect to the subject matter hereof. The following sections shall survive any termination or expiration of this Agreement: Artificial Intelligence and Automated Tools; Prohibited Conduct; Account Creation and Additional Terms and Conditions; Submitted Materials; Intellectual Property; Claims of Infringement; Indemnification; Disclaimers; Limitation of Liabilities; Release; Statute of Limitations; Severability; Applicable Law; Dispute Resolution; Class Action and Jury Trial Waiver; and General. Additionally, any provision that was, by its nature, intended to survive termination of these Terms will so survive.

24. ADA Compliance Notice

We are committed to making the website’s content accessible for all. If you are having difficulty accessing, viewing, and/or navigating the content on the website, or if you notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us using the information in the Contact Us section below with “Website Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement, along with information regarding the browser and device you are using to access our Site. We take all feedback seriously and will consider it as we evaluate ways to accommodate all our customers and our overall accessibility policies.

25. Contact Us

If you have questions about these Terms or the Services, you may contact us as follows:

Walker Advertising, LLC
20101 Hamilton Ave, Suite 375
Torrance, CA 90502

Email: [email protected]

Phone: 1-800-492-5537

We're here to help.